Frequently asked question from fundraisers

What is a Support Campaign?
A supporting campaign allows you to create your campaign in support of a team campaign. Team campaigns are typically created during major fundraising ...
Mon, 18 Jun, 2018 at 3:52 PM
How do I contact the campaign owner?
You can send a message to a campaign owner(fundraiser) from their campaign page.   On the campaign page click on about. Under the campaign owner...
Wed, 20 Jun, 2018 at 9:54 AM
How do I reset my password
If you are having trouble remembering your password you can request to reset your password from the login screen.  Click on the Reset password link and you ...
Wed, 18 Jul, 2018 at 10:54 AM
I can't find my confirmation email
Sometimes an email client will move your confirmation email to junk/spam folders.  Check all your folders for the confirmation email.  If you need to resend...
Tue, 26 Jun, 2018 at 9:28 AM
I need to hide a donation
Sometimes donors will enter offensive words or phrases that get past our profanity filters.  If this happens you can hide a donation by clicking on the...
Fri, 25 Oct, 2019 at 12:18 AM