Fundraisers

Frequently asked question from fundraisers

What is a Support Campaign?
TL;DR:  A supporting campaign allows you to create your campaign in support of a team campaign. The Details: Team campaigns are typically created ...
Thu, 10 Sep, 2020 at 9:13 AM
How do I contact the campaign owner?
You can send a message to a campaign owner(fundraiser) from their campaign page.   Under the video player of the Campaign Page, there is a "Contact...
Thu, 17 Sep, 2020 at 9:59 AM
How do I reset my password
If you are having trouble remembering your password you can request to reset your password from the login screen.   Click on the Reset password link and yo...
Thu, 17 Sep, 2020 at 10:00 AM
I can't find my confirmation email
Sometimes an email client will move your confirmation email to junk/spam folders.  Check all your folders for the confirmation email.  If you need to resend...
Tue, 26 Jun, 2018 at 9:28 AM
I need to hide a donation
You can hide a donation by clicking on the hide button on your donor tab. Sometimes donors will enter offensive words or phrases that get past our profanity...
Thu, 17 Sep, 2020 at 10:02 AM
I don't see my charity on the list of available charities
If you would like to add a new charity send us a request (info@tiltify.com) and our charity team can reach out and/or simply contact the charity and tell th...
Thu, 17 Sep, 2020 at 10:04 AM
How do I connect my YouTube social channel
YouTube has a number of ways to access a channel.  Sometimes the username works, sometimes not.  The only consistent method is the channel_id.  YouTube ...
Thu, 23 Jan, 2020 at 10:46 AM
Can I Connect my Individual Campaign to a Team Campaign?
TL:DR:  Yes! Campaigns > Overview > Support a Team Campaign > Select Team Campaign > Click "Support" The Details As long as...
Wed, 2 Sep, 2020 at 9:08 AM
How can I link directly to rewards?
TL;DR:  Campaigns > Incentives > Rewards > Actions > Copy Link The Details Featuring or sharing a specific reward is easy and allows you ...
Wed, 2 Sep, 2020 at 9:01 AM
Can I change my overlay colors?
TL;DR: YES! Tap into your custom CSS knowledge and edit the browser source to match your look and feel.  In OBS when you add (or edit) the browser sou...
Tue, 10 Nov, 2020 at 10:57 AM