"Tiltify Fundraising Extension" is our latest extension on Twitch, which will enable donations to be made to a Tiltify campaign without ever having to leave the broadcast! This article will outline how to enable the extension on your channel, how the extension will work for viewers looking to make a donation and a short FAQ on anything else you might be wondering.
- Creating a Tiltify Account
- Enabling Popups
- Adding the Extension to your channel
- User Flow - How to make a donation
- User Flow - Redeeming Rewards
- Extension FAQ
Creating a Tiltify Account
Since this Extension allows for donations to be made to your Tiltify campaign, it only makes sense for you to have a Tiltify account. For more information on how to create an account, please refer to this article.
Popup windows are used extensively when interacting with this extension, so please make sure that you have popups enabled on any of your blocking applications. Failure to do so will not allow you to configure the Tiltify Fundraising Extension, nor will it allow viewers to be able to donate - so verbal reminders to your viewers during a fundraiser about enabling their popup windows might be in good practice as well!
Adding the Extension to your channel
After navigating to your dashboard, click on "Extensions" and search for "Tiltify".
Click on the extension name for more information, or click on "Install".
After installing the "extension" you must configure it every time you are fundraising for a new campaign. Luckily, it's just a couple of clicks! Please note: this is the first time where you will need popups enabled.
Once you log in to your account, you can select any extension supported campaigns. Remember to click save!
Last, but certainly not least, you must activate the panel by setting it to an extension-enabled panel! We suggest choosing one of the first panels as it will put the donation panel front and center of your info section :)
User Flow - How to make a donation
Start off by selecting "Donate"! If you set up your campaign with any incentives (rewards, targets and polls) and milestones they will be appear on the extension!
You will be able to select how you want to apply your donation for the incentives and milestones on a campaign. Fill in the appropriate information. Please note: after clicking donate, a popup window will appear.
Payment is managed on the pop-up screen. This extension now allows any payment mode that the charity has connected to their campaign! After the proper payment method is selected, click "Donate".
Once your payment is processed and confirmed, select "Close Window" and now the donation will appear on the extension! Congratulations, your donation has been made!
User Flow - Redeeming Rewards, Polls and Targets
In our latest update, Rewards, Polls and Targets can now be redeemed while donating using the Tiltify Twitch Extension!
After clicking on "Donate", you can choose Rewards, Polls and Targets from the list of rewards, polls and targets available via the campaign.
Confirm your selection! And proceed through the donation flow as normal :)
Is this extension available to all charities on Tiltify?
YES! Our previous extension exclusively used Amazon Pay, which meant charities had to have Amazon Pay as a payment option. Now our extension can utilize any payment method used by the charity on Tiltify!
I am a charity - how do I use the extension?
You must be a current charity registered on Tiltify to use the extension, that's it! Your fundraisers will be able to connect their Tiltify account to their Twitch account, and presto, they can raise funds for your cause!
Are you a charity interested in joining Tiltify? Let us know by signing up or sending us a message to firstname.lastname@example.org.
Popup windows are annoying. Any plans on changing the way the extension works?
Our goal is to try and make the donation process as seamless as possible WITHOUT taking you away from the content you are watching. While this is something we have accomplished on our Tiltify campaign page, we will continue to work within the restrictions of building our Twitch extension to make sure we get as close to that same experience as possible. For now, popup windows are the way to go - but we will continue to look for better solutions down the road :)
We hope this extension will allow for donations to your future charitable campaigns to be as seamless as possible! We're excited for these latest changes, but for any feedback, feature requests, are welcomed. Make sure to submit a ticket either through https://info.tiltify.com or by clicking the "Help" button in the user drop-down menu.