When a donation is made, a transaction fee may be taken by the third party payment provider which currently could be either Stripe, Paypal or Amazon Pay depending on which options the charity has activated.  Since we work with the charity and their payment account directly, that fee would be whatever their typical transaction fee is depending on what they may have negotiated with that payment provider.  When donations are made, 100% of the donation is then sent directly to the charity account intended in real-time.  From the contributions received by a charity Tiltify is paid a fee for our technology and services.  That fee is typically negotiated by the charities based upon their technical & professional needs but an as average is 3.5%-4% of contributions that flow throw the platform.